Frequently Asked Questions

cart 0

Frequently Asked Questions

FAQ Shipping

We offer a flat rate of 8 S$ for Singapore delivery, 

add on surcharge may be applicable for the following destination: Changi Airport cargo, Sentosa, Jurong island, Jurong port, PSA (restricted), Shipyard, Mindef/Army camps/Ministry/DSTA/Embassy

 

We are pleased to offer free shipping to Singapore for orders above 100 S$ 

add on surcharge may be applicable for the following destination: Changi Airport cargo, Sentosa, Jurong island, Jurong port, PSA (restricted), Shipyard, Mindef/Army camps/Ministry/DSTA/Embassy

 

Yes we do according to the following Serviced Countries list: 

Singapore, Malaysia, Indonesia

FAQ Order

Once you have completed you order you will receive an e-mail with order confirmation.

We are pleased  to help you on editing or cancelling your order until it has been shipped. In the unfortuate event that you change your mind and the order has been already shipped, please follow the return policy.

Usually we will process your order within 3 working days.

For Singapore delivery will be in 3 to 5 working days, for international delivery it depends on the final destination.

FAQ Return policy

If you wish to return your order because you are not satisfied, or is damaged please refer to our return policy in the terms and condition.

FAQ General enquiries

You can find care and other products information at the bottom of the item page. 

(products with electrical connection ,e.g. lamps, have CE certification, foodware and kitchenware have a conformity declaration )

If you need more specific information, please contact us and we will be pleased to help you.

 

You can contact us via e-mail info@youniquehome.sg, or whatsapp on +65 90067147, or if you prefer via Instagram Direct message.